Privacy policy

The Cat-Tail operates this digital store and website to provide you with a curated digital shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services.

Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. This includes:

• Contact details: Name, billing address, and email address.

• Financial information: Transaction details, payment method type, and payment confirmation status.

• Transaction information: Digital items viewed, cart activity, past purchases, and download access logs.

• Communications: Information included in support inquiries sent to inquiry@cat-tail.design.

• Device and Technical information: IP address, browser type, device type, operating system, network connection details, and download activity logs.

How We Use Your Personal Information

We use your information to provide and improve our Services, including processing payments, generating instant digital download access links, delivering digital files to your email address, and providing technical file support. We also use your data for marketing (with your consent), store analytics, fraud prevention, security monitoring, and to comply with applicable legal obligations.

How We Disclose Personal Information

We disclose your personal information to reliable third parties for legitimate business purposes, including:

• Shopify: To host our store platform, process store checkout, and store account data securely.

• Payment Processors: Such as PayPal and credit card gateways to process payments and handle secure payment verification.

• Digital Fulfillment Applications: Third-party Shopify applications used specifically to manage, host, and deliver instant downloadable PDF files and digital assets to your inbox or confirmation page.

• Marketing and Analytics Partners: To measure store performance and provide relevant advertising. You can exercise your right to opt out of targeted advertising at any time by emailing us at inquiry@cat-tail.design.

Your Rights and Choices

Depending on where you reside (including Singapore under the Personal Data Protection Act (PDPA), the European Economic Area under GDPR, or other applicable privacy laws), you may have the right to access, correct, port, or request the deletion of your personal data.

To exercise any of these rights, or to opt out of promotional communications, please submit your request to inquiry@cat-tail.design.

Security and Retention

We retain your personal information only for as long as necessary to provide our digital services, maintain purchase verification records for download access, resolve payment disputes, and comply with legal requirements. While we employ industry-standard encryption and security measures, no electronic transmission or cloud platform can be guaranteed completely immune to security incidents.

International Data Transfers

Because we utilize global technology providers like Shopify and international payment processing networks, your personal data may be transferred, stored, and processed outside of Singapore. We rely on legally recognized data transfer mechanisms to ensure your information receives appropriate protection regardless of where it is processed.

Contact Information

If you have questions about our privacy practices, wish to exercise your data rights, or need formal legal information, please contact us at:

The Cat-Tail

Data Protection Contact: inquiry@cat-tail.design

Singapore (Full business address available upon request via support email)